Privacy Policy

This Privacy Policy applies to use of the Forti SecureStore website (the “Site”) and any products or services purchased through it.

Forti SecureStore is an Australian-based authorised reseller of cybersecurity products and services.

We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Policy may change from time to time. The latest version will always be published on our Site.

 

1. What Information Do We Collect?

To provide products and services efficiently, we collect two types of information:

Personally Identifiable Information

This includes information that identifies you or your business, such as:

  • Name

  • Company name

  • Billing and shipping address

  • Phone number

  • Email address

  • Payment details

  • Order history

  • Account login details

We collect this information when you:

  • Place an order

  • Request a quote

  • Apply for credit

  • Register an account

  • Subscribe to communications

This information allows us to process orders, communicate with you and provide support.

 

Non-Personally Identifiable Information

We may automatically collect technical information such as:

  • IP address

  • Browser type

  • Pages viewed

  • Referring URL

  • Device information

This data helps us improve website performance, monitor security, and analyse general usage trends. Where possible, this information is aggregated and does not identify individuals.

 

2. How Do We Use Your Information?

We use your information to:

  • Process and fulfil orders

  • Provide software licence provisioning

  • Communicate about order status

  • Provide customer support

  • Improve our website and services

  • Send promotional communications (if you opt in)

  • Prevent fraud and maintain security

We may also use business contact information to inform you of relevant cybersecurity products or updates.

You may unsubscribe from marketing communications at any time.

 

3. With Whom Do We Share Your Information?

We may share information with:

  • Vendors and distributors to fulfil or provision products

  • Payment processors to process transactions

  • Freight providers for delivery

  • IT service providers that host or support our systems

  • Credit reporting agencies (if you apply for trade credit)

  • Government authorities where required by law

We do not sell your personal information.

Where vendor provisioning requires information to be transferred internationally, that transfer is governed by the vendor’s own privacy policy.

 

4. Security of Information

We take reasonable technical and organisational measures to protect your information, including:

  • Secure hosting environments

  • Password-protected systems

  • Restricted internal access

  • Secure payment processing

However, no system is completely secure, and we cannot guarantee absolute security against unauthorised access.

 

5. Payment Processing

Payments are processed through secure third-party payment providers. We do not store full credit card details unless required for approved credit facilities.

 

6. Access and Correction

You may request access to or correction of the personal information we hold about you by contacting us using the details below.

 

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

 

8. Privacy Questions or Concerns

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Privacy Officer

Forti SecureStore

[Insert Legal Entity Name]

[Insert Address]

[Insert Email Address]

[Insert Phone Number]


If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).