Frequently Asked Questions
You shall inspect the Products on delivery and shall notify us in writing of any apparent defect, shortage in quantity, damage or failure to
comply with the Order or quote. No claims for defective Products, shortage
in quantity, damage or failure to comply with the Order or the quote will be
accepted unless we are notified in writing within five (5) business
days of delivery.
You agree that you will not return any of the Products without first
informing us and obtaining a Returns Authority Number (RAN) number.
Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery. Shipping times may vary if items require importation from an overseas location.
Yes, all our products come with a manufacturer's warranty. Warranty periods vary by product - please check individual product pages for details.
Once your order ships, you'll receive a tracking number via email. You can use this to track your package on our website or the carrier's site.
We accept all major credit cards, PayPal, Apple Pay, and Google Pay for your convenience and security.
Orders cannot be modified once placed. Please contact our support team immediately if you need to make changes and we will do our best to support.
